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Return Policy
All returns must be made within 30 days of purchase or shipping date.
All returns require prior approval and a Returned Goods Authorization number (RGA#). Contact us via email or phone to get your RGA#.
All items must be returned in original packaging and returnable to the manufacturer and accompanied by a copy of the original Invoice.
We reserve the right to charge a restocking fee or refuse any returns (Restocking fee is 20%).
All returns are subject to inspection. Any part that, in our opinion, shows evidence of being used or installed or subjected to improper handling, packaging, or shipping by the customer will not be eligible for exchange, refund, or warranty consideration.
McColl Racing Enterprises and MRE Performance will not accept any product that appears to have been used unless there is a valid warranty issue as defined by the manufacturer/vendor. An inspection process may take place to verify the product meets the warranty criteria. Products used in racing or off road conditions are only warranted against manufacturer defects prior to installation.
Inspections of returned merchandise to McColl Racing Enterprises and MRE Performance are completed within seven business days of receipt of the return. Additional time may be needed if the merchandise must be returned to the manufacturer/vendor for further testing.
McColl Racing Enterprises and MRE Performance cannot accept returns of custom or special ordered parts. Videos, software and copyrighted material cannot be returned for refund once they are open.
We reserve the right to refuse any exceptions.

 

Refunds for Returns
Orders paid by credit card will be refunded back to the same account you used to pay for your order. After we process the refund, your bank may take 7-10 business days to post a credit back to your account.
If your item included any "special offer free parts", these must be returned at the same time or their value may be deducted from your refund.

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